As stated previously, it's best to have the Windows 7 certified drivers installed. Microsoft does have an official Windows 7 Support Forum located here. It is supported by product specialists as well as engineers and support teams. You may want to check the threads available there for additional assitance and support. Check out the Windows 7 Compatibility site: (There you will find out about hardware and software compatibilty.) There is a pulldown from which you can choose 'hardware' and 'software' Thanks again, John M. Microsoft Windows Client Support.